U.S. v. Springfield Clinic, LLC

On May 7, 2024, the United States Attorney's Office for the Central District of Illinois executed a settlement agreement with Springfield Clinic LLC pursuant to Title III of the ADA.  The settlement agreement resolved a complaint from an individual who has a vision disability that the Springfield Clinic’s website and web-based services were not accessible because the Clinic’s patient and records request portals did not work with screen readers. The agreement requires the Clinic to adopt and implement a web accessibility policy; ensure that all its websites, web content, mobile applications, web-based services, and contractors will conform with the standards published by the World Wide Web Consortium (“W3C”), including Web Content Accessibility Guidelines (“WCAG”) 2.1 AA; designate a web accessibility coordinator; and provide training to staff, reporting to the United States, and compensatory damages to the complainant.  

Press Release