Service Oklahoma

On  November 16, 2023, the United States announced its finding that Service Oklahoma, a state agency, violated Title II of the Americans with Disabilities Act (ADA) by maintaining a mobile application that is inaccessible to individuals with vision disabilities. 

On January 22, 2024, the United States executed a settlement agreement with Service Oklahoma regarding the accessibility of its mobile apps. Under the agreement, Service Oklahoma will ensure that any mobile app that it creates, administers, or maintains is accessible to individuals with disabilities and conforms to accessibility guidelines Web Content Accessibility Guidelines (WCAG), Version 2.1, Level AA. Service Oklahoma agreed to take other corrective actions, including soliciting accessibility feedback and requests from the public, retaining an ADA coordinator, providing ADA training to employees, and reporting to the department. 

Press Release-Letter of Findings

Press Release-Settlement Agreement