U.S. Department
of Justice
County of Hawai'i and County of Hawai'i Mass Transit Agency
On August 24, 2021, the United States entered into this Settlement Agreement to resolve a Title II investigation regarding allegations that the County of Hawai'i and its Mass Transit Agency failed to provide accessible transportation for individuals with disabilities, including those who use wheelchairs and those with vision-related disabilities. The Settlement Agreement requires the County and MTA to make their transportation services accessible, to include maintaining and promptly repairing bus lifts, training drivers and mechanics on the proper use and maintenance of lifts, announcing stops on all fixed route bus routes, increasing the availability of paratransit service, providing next day service for paratransit users, and conducting a survey of bus stops to assess accessibility.